Privacy Policy
Overview
Information Collection and Use
Access to www.transact.com
Welcome Emails
Service Enhancement Communications
Site and Service Updates
Cookies
Log Files
Links
Security
How to Update User Information
Opt-Out Choice
Legal Disclaimer
Notification of Changes
Effective on: 12/04/06
Overview
TransACT Communications, Inc. is a licensee of the TRUSTe
Privacy Program. This privacy
statement discloses the privacy practices for www.transact.com.
TransACT
is committed to the privacy of it’s customers.
Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have them reviewed for compliance by TRUSTe.
By displaying the TRUSTe trustmark, this web site has agreed to notify you of:
- what personally identifiable information of yours or third party personally identification is collected from you through this web site
- what organization is collecting the information
- how the information is used
- with whom the information may be shared
- what choices are available to you regarding collection, use and distribution of the information
- what kind of security procedures are in place to protect the loss, misuse or alteration of information under TransACT’s control, and
- how you can correct any inaccuracies in the information
If you feel that this company is not abiding by its posted privacy policy, you should first contact the Director, Finance & Administration for TransACT email at Business Services or by phone at 425.977.2100. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed within 24 hours, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.
You may also contact TransACT at the following address:
TransACT Communications, Inc.
Attn: Director, Finance & Administration
5105 200th Street SW, Suite 200
Lynnwood, WA 98036-6397
425.977.2100
Email: Business Services
Information Collection and Use
TransACT is the sole owner of the information collected on this site. We will not sell, share, trade or rent your personally identifiable information to others in ways different from what is disclosed in this statement. TransACT collects information from our users at several different points on our website.
Access to www.transact.com
In order to access this website, a user must first subscribe through our online e-commerce site. During the subscription process, a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our web site for which they have expressed interest. We do not ask for unique identifiers such as social security number, income, gender, or medical information.
We request contact information and financial information (a district-issued Purchase Order number). This information is used for billing purposes and to complete the user’s order. If we have trouble processing an order, this contact information is used to get in touch with the user.
To simplify the subscription process and verify user data, we have loaded a publicly available school district database from MDR School Directories that pre-fills user fields with a subscribing district’s full name, address, phone, fax and web site information. The user can update this information if it is incorrect and the update overwrites the original district data. See the How to Update User Information Section below to update user information after completion of the subscription process.
In order to allow other staff of subscribing districts to use www.transact.com, we offer opportunities for others in the district to “register”. The information gathered is the same contact information asked during the original order (full name, title, demographic information, phone and email address). Each user creates their own password; their email address becomes their username.
TransACT engages in co-marketing activities with several education-related non-profit agencies. We also have created a national advisory board comprised of several superintendents who are also customers. From time to time, a list of enrolled districts and their subscription services may be shared with these groups. At no time is any personally identifiable information shared or traded.Welcome Emails
We send all new users a welcoming email to verify username and the subscription ordered; we do not collect passwords from enrollees. We also include information about how to distribute information to register other users in the district.
Service Enhancement Communications
The original subscriber will occasionally receive information via email and/or fax on new products, services, special opportunities and newsletters. By subscribing at www.transact.com, the subscriber/district agrees to receive these Service Enhancement Communications. Other users who register for personal access may or may not receive these special service emails.
Out of respect for the privacy of our users, we offer an “Opt-out” option to not receive these communications. See the Opt-Out Choice Section below.
Site and Service Updates
We periodically send our subscribers site and service update email announcements. Subscribers are not able to “unsubscribe or opt-out” from service announcements which contain important information about the service. We communicate with our subscribers to provide requested services or to discuss important technical issues that may affect their services.
Cookies
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, saving time while on our site. If a user rejects the cookie, they may still use our site but may have limited access in some areas. Cookies help us track how our site is used, how often it is used, and what documents or content are accessed most by users.
We do not allow business partners to use cookies from our site.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Links
This website may contain links to other sites. Please be aware that TransACT is not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our site and read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Security
This website takes precautions to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. An example of which TransACT employees have access to this sensitive information is an accounting clerk processing purchase orders. Our employees must use password-protected screen-savers when they leave their desks. When they return, they must re-enter their password to regain access to your information. Most importantly, ALL employees are kept updated on our security and privacy practices. At least every quarter, or more often if necessary, our employees are notified and reminded about the importance we place on privacy and what they can do to ensure that our customers’ information is protected. Finally, our servers that store your personally identifiable information are kept in a world-class multi-million dollar, 24/7 secure environment.
If you have any questions about the security of our website, you can send an email to Business Services .
How to Update User Information
If a user’s personally identifiable information changes (i.e., phone number, email address, etc.), we provide a way to correct or update personally identifiable information. This can be done by the district subscriber known as the “Primary Contact” within the My Accounts section of the site. The Primary Contact invites other district users to register for personal access and may also update user or district information.
Opt-Out Choice
Our users are given the opportunity to “opt-out” of
having their information used for purposes not directly related
to use of this site. Users who no longer wish to receive our
newsletters or promotional materials may unsubscribe by sending
an email to Unsubscribe.
Type the word “Unsubscribe” in the subject line
of your email browser.
We give users up to 30 days to opt-out of receiving our newsletters or promotional materials after receipt of these communications; when we receive an
opt-out request, we stop sending these types of communications within 10 business days to the requestor’s email address. We do not help a third-party
to send email to that address or request a third-party send email on our behalf.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Notification of Changes
If we decide to change our Privacy Policy, we will post those changes on our Homepage of www.transact.com so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
Effective on: 12/04/06
END of TransACT Privacy Policy Statement.