Customer Care
Contact the TransACT Customer Care department by calling (425) 977-2100 or send an e-mail to support@transact.com. Representatives are available Monday through Friday from 8:00am to 5:00pm PT.
Live Help
TransACT offers Live Help, a live online chat support service, to our valued subscribers. After you login to the website, use Live Help to connect real-time to one of our helpful Customer Care Representatives. Live Help is available Monday through Friday from 8:00am to 5:00pm PT.
TransACT Online Help and Support System
The TransACT Online Help and Support System contains information and instructions to assist users with services offered through the TransACT Compliance & Communication Center. It also contains information for those wishing to learn more about the services available from TransACT Communications, Inc.
NOTE: The Online Help and Support system is currently unavailable. You may access a PDF version of the TransACT Online Help and Support System here.