A case study in the use of KPIs in M&O
In this webinar, Maintenance & Operations Director Darin Hargraves presents how he led the Anchorage School District through a difficult problem that operations and business officials face from time to time in their career.
Darin was asked to:
What did he accomplish?
How did he do it?
Darin leveraged Key Performance Indicators (KPIs) and benchmarking to measure his custodial staff's performance compared to the districts around him. Watch the webinar by completing the form on this page to see the KPIs he used and how he presented his strategy to his district.
"These Key Performance Indicators for schools will facilitate benchmarking in all aspects of school operations and provide data to enable informed decision-making in the budget process. In the "No Dollar Left Behind" world of school finance, developing a formal process of assuring the efficient use of all educational resources is increasingly critical."
"How many times have we heard our colleagues in the business world say, ‘If you ran your schools like businesses you would be more efficient’? This product represents best practices from 60 of the largest districts in the nation and has been thoroughly tested. If you want to match up well with the best of the best, this is your product."