The 2020 annual benchmarking survey results from the Council of Great City Schools (CGCS) and TransACT outlines the results for fiscal year 2018-2019 and sets benchmarks for a number of key operations areas, including Business Services, Finance, Operations, Human Resources, and Technology. 

In this report you’ll learn:

  • How to use KPIs to improve performance
  • Strategic, policy-level and management-level KPIs
  • Which factors influence KPIs
  • Top-performing school districts for each KPI
  • Goals for cost and service levels in your district

Complete the form on this page to learn how your district measures against its peers and understand where you can begin taking steps to improve operations.

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