Information Collection and Use
Access to the sites
Service Enhancement Communications
Site and Service Updates
How to Update User Information
Notification of Changes
TransACT is the sole owner of the information collected on theses sites. We will not sell, share, trade or rent your personally identifiable information to others in ways different from what is disclosed in this statement. TransACT collects information from our users at several different points on our websites.
In order to access these websites, a user must first subscribe through our online e-commerce site. During the subscription process, a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our web sites for which they have expressed interest. We do not ask for unique identifiers such as social security number, income, gender, or medical information.
We request contact information and financial information (a district-issued Purchase Order number). This information is used for billing purposes and to complete the user’s order. If we have trouble processing an order, this contact information is used to get in touch with the user.
To simplify the subscription process and verify user data, we have loaded a publicly available school district database that pre-fills user fields with a subscribing district’s full name, address, phone, fax and web site information. The user can update this information if it is incorrect and the update overwrites the original district data. See the How to Update User Information Section below to update user information after completion of the subscription process.
In order to allow other staff of subscribing districts to use www.TransACT.com, we offer opportunities for others in the district to “register”. The information gathered is the same contact information asked during the original order (full name, title, demographic information, phone and email address). Each user creates their own password; their email address becomes their username.
TransACT engages in co-marketing activities with several education-related non-profit agencies. We also have created a national advisory board comprised of several superintendents who are also customers. From time to time, a list of enrolled districts and their subscription services may be shared with these groups. At no time is any personally identifiable information shared or traded.
We send all new users a welcoming email to verify username and the subscription ordered. We also include information about how to distribute information to register other users in the district.
The original subscriber will occasionally receive information via email and/or fax on new products, services, special opportunities and newsletters. By subscribing at www.TransACT.com, the subscriber/district agrees to receive these Service Enhancement Communications. Other users who register for personal access may or may not receive these special service emails.
Out of respect for the privacy of our users, we offer an “Opt-out” option to not receive these communications. See the Opt-Out Choice Section below.
We periodically send our subscribers site and service update email announcements. Subscribers are not able to “unsubscribe or opt-out” from service announcements which contain important information about the service. We communicate with our subscribers to provide requested services or to discuss important technical issues that may affect their services.
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, saving time while on our site. If a user rejects the cookie, they may still use our site but may have limited access in some areas. Cookies help us track how our site is used, how often it is used, and what documents or content are accessed most by users.
We use IP addresses to analyze trends, administer the site, track user’s movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We use other third parties such as a shipping company to fulfill orders, and a credit card processing company to bill you for goods and services, an email service provider to send out emails on our behalf . We use Live Chat to assist you if you have questions while using our site or regarding your order. When you order products, make requests, and register to receive materials, we will share your name, job title, school district name, address, email address, phone number and credit/debit card information as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for promotional purposes.
We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.
These websites may contain links to other sites. Please be aware that TransACT is not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our site and read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
These web sites take precaution to protect our users’ information. When users submit sensitive information via these web sites, your information is protected both online and off-line.
All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. An example of which TransACT employees have access to this sensitive information is an accounting clerk processing purchase orders. Our employees must use password-protected screen-savers when they leave their desks. When they return, they must re-enter their password to regain access to your information. Most importantly, ALL employees are kept updated on our security and privacy practices. At least every quarter, or more often if necessary, our employees are notified and reminded about the importance we place on privacy and what they can do to ensure that our customers’ information is protected. Finally, our servers that store your personally identifiable information are kept in a world-class multi-million dollar, 24/7 secure environment.
If you have any questions about the security of our web sites, you can send an email to Business Services.
If a user’s personally identifiable information changes (i.e., phone number, email address, etc.), we provide a way to correct or update personally identifiable information. This can be done by the district subscriber known as the “Primary Contact” within the My Accounts section of the site. The Primary Contact invites other district users to register for personal access and may also update user or district information.
Our users are given the opportunity to “opt-out” of having their information used for purposes not directly related to use of these sites. Users who no longer wish to receive our newsletters or promotional materials may unsubscribe by sending an email to TransACT support. Type the word “Unsubscribe” in the subject line of your email browser.
We give users up to 30 days to opt-out of receiving our newsletters or promotional materials after receipt of these communications; when we receive an opt-out request, we stop sending these types of communications within 10 business days to the requestor’s email address. We do not help a third-party to send email to that address or request a third-party send email on our behalf.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web sites.
Effective on: 07/10/09