[TransAct] Support has been exceptional in helping me with my issue. They were diligent in getting this resolved and followed through until I was 100% satisfied.

The customer support we receive from TransAct for our activity buses is a BIG 10 out of 10. Looking at other routing options for Caldwell County it became clear that it was needed [and] that we wanted our needs met so TransAct had our needs. TransAct team has thus far been very compliant with the installation of the program.

We're able to send a quick message to a quick test text message to parents telling them to expect a delay on the bus, for instance, or what their child's bus information is, or the stop is moved. And as a return, we can see all the communication that we've had with the parents through our software.

[TransAct’s EZRouting] is by far the most powerful, easy-to-use web-based software I've ever seen in my life...the speed of it is incredible and especially compared to what we were used to. My anxiety level has dropped since switching to TransAct.

When we started looking at your program it was strictly for communication. We did everything by hand. In the summer, we would be at the office not knowing when we could go home because we had all these parents to call back. That's almost been eliminated because we can send them an email or text message with the information for their student.